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  • Immigrationsolicitors4me is a brand name of TMC Solicitors Ltd a private limited company registered in England & Wales – No 10559300 TMC Solicitors Ltd is authorised and regulated by Solicitors Regulation Authority – No 636580. Full details are available at Law Society Find my solicitor website, solicitors. lawsociety.org.uk.  Our registered address is 4 Central Buildings Kingsway Manchester.
  • Immigrationsolicitors4me is a brand name of TMC Solicitors Ltd a private limited company registered in England & Wales – No 10559300 TMC Solicitors Ltd is authorised and regulated by Solicitors Regulation Authority – No 636580. Full details are available at Law Society Find my solicitor website, solicitors. lawsociety.org.uk.  Our registered address is 4 Central Buildings Kingsway Manchester.
  • Immigrationsolicitors4me is a brand name of TMC Solicitors Ltd a private limited company registered in England & Wales – No 10559300 TMC Solicitors Ltd is authorised and regulated by Solicitors Regulation Authority – No 636580. Full details are available at Law Society Find my solicitor website, solicitors. lawsociety.org.uk.  Our registered address is 4 Central Buildings Kingsway Manchester.
  • Immigrationsolicitors4me is a brand name of TMC Solicitors Ltd a private limited company registered in England & Wales – No 10559300 TMC Solicitors Ltd is authorised and regulated by Solicitors Regulation Authority – No 636580. Full details are available at Law Society Find my solicitor website, solicitors. lawsociety.org.uk.  Our registered address is 4 Central Buildings Kingsway Manchester.
  • Immigrationsolicitors4me is a brand name of TMC Solicitors Ltd a private limited company registered in England & Wales – No 10559300 TMC Solicitors Ltd is authorised and regulated by Solicitors Regulation Authority – No 636580. Full details are available at Law Society Find my solicitor website, solicitors. lawsociety.org.uk.  Our registered address is 4 Central Buildings Kingsway Manchester.

TMC Solicitors Ltd - Complaint Procedure

We, at TMC Solicitors Ltd, are committed to providing the best possible legal service to all our clients. However, if at any point you become unhappy or concerned about the legal services, we have provided to you, then you should inform us immediately so that we can do our best to resolve the problem for you.

At first instance, it may be helpful to contact the caseworker who is working on your file to discuss any concerns and he/she will do his/her best to resolve the issues at this initial stage.

However, if your concerns were not resolved by the caseworker or you simply do not wish to raise concerns to them, you can raise your concerns to their supervising solicitor at the firm. You should be able to find this information in the initial client care letter.

If your concerns remain unresolved and you wish to make a formal complaint, please send your complaint in writing to the director/complaint’s handler Mr Muazzam Chughtai, by email info@tmcsolicitors.co.uk or by post to TMC Solicitors Ltd, 4 Central Buildings Kingsway Manchester M19 1SP.

The complainthandler will acknowledge your complaint within 14 days. He will have maximum of 08 weeks, from the date of formal complaint to him, to respond in writing. If it becomes necessary, the complaint handler may offer you to attend a face to face meeting with him for better understanding of your concerns and attempts to resolve it.

You are advised that whilst making a formal complaint to the complaint handler, please fully state your reasons for complaint with a possible resolution that you are intending to suggest to the TMC Solicitors.

If your complaint is against the firm’s complaint handler Mr Muazzam Chughtai, then either the complaint handler will consider your complaint himself or appoint another senior member of the team to investigate your complaint.

In the event that you are not happy with a final response, you can raise a formal complaint to the Legal Ombudsman. The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

•  Within six months of receiving our final response to your complaint; and

•  No more than one year from the date of the act or omission being complained about;

or

•  No more than one year from the date when you should reasonably have known that there was cause for complaint.

For more information about the Legal Ombudsman contact:

www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

In limited cases, you may be able to take your complaint to the Solicitors Regulation Authority in things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. Visit SRA website https://www.sra.org.uk/consumers/problems/report-solicitor/ for more details.


Why Immigration Solicitors 4me?

We, The Specialized And UK's Top Immigration Solicitors At TMC Solicitors have a vast knowledge and over 20 years of combined practical experience of delivering over 98% Proven Success Ratio yet for our clients in their Family Visas Applications (Like - family visitor visa, Visiter visa UK etc). We can provide our excellent services at any stage of your Fiance Visa, Proposed Civil Partner Visa, Spouse Visa, Unmarried Partner Visa, Same Sex Partner Visa, Adult Dependent Visa, whether it is Entry Clearance, Switching A Visa ( 5 Years Or 10 Years Route), Renewal Of A Visa or it's ILR -As A Spouse.

We promise our area of expertise not only with successful application but for challenging the Refusal or Reapplying of A Visa Application too with the perfection of our skills and experience delivering the same Success Ratio.

We always offer 100% Confidential And Free Initial Assessment to our clients to assess and determine the circumstances keeping the objectives of our client on priority. That is why we suggest our clients to call us for the Free Initial Assessment for the better understandings of the grounds to get our Client's Objectives in the comfort of saving their time, money and hassle. We are never false to our words and believe in taking full responsibility of helping our client in any simple, complex or stressful Immigration Situation.

We, The Specialized And UK's Top Immigration Solicitors At TMC Solicitors have vast knowledge and over 20 years of combined practical experience of delivering over 95% Proven Success Ratio yet for our client in winning their Immigration Appeals even after the significant reduction in rights against the refusals of immigration application under the implementation of Immigration Act 2014.

We can provide our excellent services for In Country Appeals To the First Tier Tribunal For Family Visas, Appeals For Entry Clearance For Family Visas, Appeals Against Deportation Of Non EEA Nationals, Asylum And Human Rights Appeals. With our huge area of expertise and experience we are Perfectly maintaining the same success ratio for the Appeals To Upper Tribunal, Administrative and Judicial Review Against The Upper Tribunal, Appeals To The Court Of Appeal and Appeals To The Supreme Court with the solid grounds for the Applications Of Permission To Appeal To Upper Tribunal And Supreme Court.

We always offer 100% Confidential And Free Initial Assessment to our clients to assess and determine the circumstances keeping the objectives of our client on priority. That is why we suggest our clients to call us for the Free Initial Assessment for the better understandings of the grounds to get our Client's Objectives in the comfort of saving their time, money and hassle. We are never false to our words and believe in taking full responsibility of helping our client in any simple, complex or stressful Immigration Situation.

We, The Specialized And UK's Top Immigration Solicitors At TMC Solicitors have a vast knowledge and over 20 years of combined practical experience of delivering over 95% Proven Success Ratio yet for our clients in Legal Representation for Asylum Claims, Human Rights Claims, Deportation, Immigration Detention, Removal and Immigration Bails.

We will draft your legal representations for your Asylum Claims, Human Rights or Private Life Claims, One Stop Notices or Section 120 Representations.

We will provide our excellent services In any case of deportation orders against any client of any nationality. Our expert immigration solicitors would provide you legal representations in any case of Immigration Detention, Removal and Immigration Bails.

We always offer 100% Confidential And Free Initial Assessment to our clients to assess and determine the circumstances keeping the objectives of our client on priority. That is why we suggest our clients to call us for the Free Initial Assessment for the better understandings of the grounds to get our Client's Objectives in the comfort of saving their time, money and hassle. We are never false to our words and believe in taking full responsibility of helping our client in any simple, complex or stressful Immigration Situation.

Our leading immigration solutions are with an assurance of taking care of each and every step of the application process. We follow and adhere to all the essential standards in the way and provide concise, promising and efficient advice making sure that the likelihood of your visa or immigration be granted. We have developed panels of individual immigration solicitors with specific expertise to take care of each type of visa category. Just for an example, our corporate and business panel takes care of tier 1 and tier 2 visas and other solicitors handle partner visas and there are specialists who are meant to be handling complex European Immigration law cases. We make sure that your immigration cases and concerns are taken care of by the best top notch immigration solicitors who have the right level of skills and expertise in the area.

Being a highly reputed immigration law firm, our company is backed with the reliable team of knowledgeable and up-to-date experienced immigration solicitors and lawyers handling entry clearance settlement and non settlement cases with zeal and utter efficiency. Feel free to go through our services, information available on the website. When you decide to get in touch with one of the highly experienced immigration solicitors, simply e-mail or call us. The response will be given immediately from our side and we assure to serve you round the clock for none but the best level of responses.

We do have a simple and straightforward process assuring to help our clients and it is been mentioned in below:

  • Once you connect with us via phone web chat or email, we will analyse the case and accordingly will provide you a quote
  • Our immigration solicitors will call you up for consultation that usually last for about an hour. The discussion will let you have the clarity about how we can help you and take a call on this, whether to proceed with availing the services or no.

We are true to our words and believe in taking the full responsibility of helping our clients in any simple, complex or stressful visa or immigration matter. With years of experience and insight of the industry, we cater world class legal immigration services, advice and support in both appeals and applications. We have actually carved recognition in the industry and are highly dedicated of offering the best level of services to all our clientele from all over.

The reasons are many. Our specialists go through each minor detail of your case and will assuredly issue all the engagement letters within 24 hours of time after the consultation. We have a big team of immigration solicitors and experts having vast and deep knowledge of their areas, so feel free to consult or meet any of them and feel the difference. We ensure that according to the demand and need of your issue, you will be provided with the respective time and respect and our experts will provide you the most honest, clear and effective advice as needed. Our stringent quality standards and assurance reflect the dedication and commitment towards work and clarity on the fact that we render none but the world class services at affordable prices.

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